Terms of service
Welcome to SouqBay.com. By accessing our website or placing an order, you agree to the terms outlined below. Please read these Terms of Service carefully before using our site or making a purchase.
1. Overview
This website is operated by SouqBay. Throughout the site, the terms “we,” “us,” and “our” refer to SouqBay. By using any part of our website or services, you agree to be bound by these Terms of Service.
2. Eligibility & Acceptable Use
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You must be 18 years or older to use our website in the UAE and KSA.
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You agree not to use our site or products for any unlawful or unauthorized purposes.
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Violations of these terms may result in account suspension or termination of service.
3. Product Information
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We strive to provide accurate, up-to-date product descriptions and visuals. However, colors and images may vary slightly depending on your device or screen settings.
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We reserve the right to modify or discontinue products at any time without prior notice.
4. Pricing & Payment
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Prices are displayed in AED or SAR, depending on your location.
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Prices include VAT unless otherwise stated.
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We accept major debit/credit cards and secure online payment methods.
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Orders are confirmed only after successful payment.
5. Shipping & Delivery
Please refer to our [Shipping Policy] for full details.
Delivery times are estimates and may vary due to courier delays or unforeseen circumstances.
6. Returns & Refunds
Please see our [Return & Refund Policy] for information on eligibility, procedures, and timelines.
7. Account Registration & Security
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You are responsible for maintaining the confidentiality of your account credentials.
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You agree to provide accurate, current, and complete information when registering or updating your account.
8. Third-Party Services
Our website may include links or integrations with third-party services.
SouqBay is not responsible for the content, privacy policies, or practices of third-party websites.
9. Intellectual Property
All content on SouqBay.com—including text, images, graphics, logos, and branding—is the intellectual property of SouqBay.
No part of this site may be copied, reproduced, or distributed without our written permission.
10. Changes to These Terms
SouqBay reserves the right to update or change these Terms of Service at any time.
The most current version will always be posted on this page.
Your continued use of our website indicates your acceptance of any changes.
11. Contact Us
If you have any questions or concerns regarding these Terms of Service, please contact us: